Index Services provides expert support for laboratory and medical equipment across the biomedical, chemical, and life science industries — from initial installation to ongoing maintenance. Our Lab Repair Techs are equipped to handle everything from preventative maintenance to diagnostics and repairs, ensuring your equipment operates at peak performance.
Current Lab-Direct Service Provider
GE HealthCare
Texas Children's
UT Southwestern Medical Center
UT MD Anderson Cancer Center
Vanderbilt University
Ochsner and LSU Health Shreveport
Texas A&M University AggieBuyBrands We Service
Custom BioGenic Systems
Midmark
Thermo Fisher Scientific
Eppendorf
Sheldon Manufacturing, Inc.
PHCbi (Panasonic Healthcare)
Labconco
NuAire
Tuttnauer
LabStrongNot every manufacturer offers field support, and that's where we come in directly. If your lab has equipment that needs installation, calibration, repair or emergency service, we send a factory-trained Lab Repair Tech straight to you — handling warranty and post-warranty work without requiring a manufacturer relationship. You may also see our techs go by Lab Repair Techs — same team, same service, just the name we use for direct lab work in the field.
We handle on-site equipment setup, startup and validation to your exact specifications — helping new product lines and installs launch smoothly in a new territory.
Equipment downtime costs money and costs trust — yours or your customers'. Our factory-trained technicians diagnose and resolve issues quickly, on-site.
Precision calibration services that keep equipment operating within spec — critical for regulated biomedical, chemical and life science environments.
Scheduled maintenance programs designed around your equipment's requirements, extending its life and protecting your customer relationships.
Submit a request with your equipment, location (Building and Room Number) and timeline.
We confirm the scope of the work and provide a quote for service, then wait for approval.
Once the quote is approved and a PO is received (or credit card is authorized), our office schedules the visit and the technician completes the service.
You receive a full service report and recurring visits can be scheduled as needed.
Tell us about your service needs and we'll respond with next steps.
